At [Kisanpower], we strive to provide high-quality agricultural power equipment that meets your needs. Please review our return policy carefully.
1. Eligibility for Returns
- Items must be returned within 5 days of delivery.
- Products must be unused, in their original packaging, and in resalable condition.
- Returns are only accepted if the product is defective, damaged upon arrival, or differs significantly from what was described.
2. Non-Returnable Items
- No returns are accepted after the 5-day window.
- Items that have been used, installed, or show signs of wear are not eligible for return.
3. How to Initiate a Return
- Contact our customer support team at [email] or [phone number] within 5 days of receiving the product.
- Provide your order number, reason for the return, and photos of any defects or damage (if applicable).
- Once approved, we will provide instructions for shipping the item back.
4. Return Shipping Costs
- The customer is responsible for paying shipping costs for returning the product, unless the item is defective or damaged upon arrival.
5. Inspection and Approval
Once we receive the returned item, we will inspect it to determine its condition. If the return is approved, we will process your refund or offer a replacement.
Refund Policy
Effective Date: [Insert Date]
At [Kisanpower], we aim to ensure customer satisfaction. However, due to the nature of our agricultural power equipment, refunds are subject to the following terms:
1. No Refund for Used or Damaged Items
- We do not provide refunds for items that have been used, modified, or damaged after delivery.
- Products that are not in their original condition or packaging will not be eligible for refunds.
2. Refund Eligibility
- Refunds are only offered if the product is found to be defective or damaged upon delivery.
- The customer must report any defect or damage within 5 days of receiving the product to be eligible for a refund.
3. Process for Refunds
- Once your return is approved and we receive the item, we will inspect it.
- If the return meets our criteria, we will issue a refund to your original payment method within 7-10 business days.
- Refunds will exclude any shipping charges incurred during the original purchase.
4. No Refund After 5 Days
- After the 5-day window, we are unable to process refunds for any reason, including damage during use or wear and tear.
Contact Us
If you have any questions about our Privacy Policy, Return Policy, or Refund Policy, please contact us at:
- Email: [Enquiry@kisanpowertiller.in]
- Phone: [+91-9414770039]